| Issue ID | 899510 |
| Internal NHTSA # | 10441951 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | TUNDRA |
| Model Year | 2011 |
| File date | 01/11/11 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | I bought a 2011 toyota tundra crewmax, that was lifted and had different wheels and tires put on by the dealership prior to me purchasing the truck, around october of 2011. I found it to be slightly pulling left so i thought it needed an alignment done so call russel toyota in catonsville and was told to drive for awhile to make sure and its not the roads. At about 2000 mile i call the dealership again and made an appointment to drop off the truck. A week later i dropped off the truck at the dealership for an alignment and metal noise coming from the front driver wheel area and was called back later that day to pick it up and bring it back when the weather was nicer so i picked up the truck. I got back from vacation and dropped off the truck at the dealership for alignment, noise from the front drivers wheel area, oil change. I was told it will take a day or more. I was call back by the dealership 4 days later saying the oil change was done but that the alignment problem was my fault because the company that lifted the truck saw scuff marks on the tires from hitting a curb. My service agent got the company to say they would fix the alignment. 3 days later the service agent from the dealership call me and said he couldn't get in contact with the other company but he did it at the dealership. They told me they could not duplicate the noise. I drove the truck and the alignment was worse than before so i call and was told to bring it back and leave it for a few days. I was concerned that they could not find the noise so i checked the front wheel area of my truck and found that the strut was broken so i kind of figure out it was the broken strut that was making my truck pull that direction and the metal noise was coming from there. Russel toyota and the other company is trying not to take responsibility and put the blame on me and i am the victim. *kb |
| Vehicle Mileage at Failure | 1000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | COLUMBIA, MD |
| VIN pattern | 5TFDY5F1XBXXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |