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2008 Toyota TUNDRA Suspension Problems, Complaints and Defects

Issue ID	896324
Internal NHTSA #	10439242
Manufacurer	TOYOTA MOTOR CORPORATION
Brand	TOYOTA
Model	TUNDRA
Model Year	2008
File date	03/12/11
Component	SUSPENSION
Product type code	VEHICLE
Description of the problem	On december 3, 2011 i was driving with my family on a paved local road and the front driver's side of the truck just dropped several inches after a loud snap sound. Initially i thought the front wheel had come of the truck somehow because it was a fairly violent drop. I pulled over and inspected the wheel, everything looked to be in tact. Next i got on the ground and noticed right away that the front strut had snapped in half. I considered this to be a major safety problem, so i contacted my local toyota dealership and let them know what happened. The response i got was... "how many miles are on your tundra"? I replied 46,500. The next response was very disappointing - with no other inquiry into the situation, the technician said, "well, you are outside of the 3yr / 36,000 mile warranty on the struts so you can have the truck towed to our shop and we can replace it for you". I'm thinking wow!!! That's the response after i just tell a toyota service technician that a factory part just randomly failed and could have been a serious safety issue. Next i contacted the national hotline for toyota customer care. They said the problem would be documented and thanked me for calling in with my concern. This is my 3rd tundra and i've never had an issue like this before. All in all, i am very disappointed that a major component like a strut failed under normal driving conditions. Even more disappointing is the reaction i received from both my local dealer and the national customer hotline. I can't imagine what a nightmare this could have been if i was on the interstate when the strut failed? I recommend every gen 2 tundra owner take a look and make sure you don't see any kind of stress cracks, or anything that looks odd with your front struts. For the record - i don't offroad or drive my truck hard.... And all maintenance is up to date and documented!
Vehicle Mileage at Failure	46500
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	FERNANDINA BEACH, FL
VIN pattern	5TBDV54198SXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	8
Drive train type	4WD
Transmission type
Vehicle speed	10
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WD4WG3A9XJ3476931 4UZAC3GA0MCMR7286 WDD2183591A046775 LSJW74C97RZ282314 TMBJT21ZXC8008388 WBA5F5105NFM89304 KNAPH81BDH5326540 WBA7H6105JB245355 MAJ1XXMRJ1EG70614 00000004752905789 KNDRGDJG4S5317856 VF1FL000775153021

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2008 Toyota TUNDRA Suspension Problems, Complaints and Defects, Recalls and Failures

2008 Toyota TUNDRA Suspension Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?