| Issue ID | 1271716 |
| Internal NHTSA # | 10852012 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | TUNDRA |
| Model Year | 2004 |
| File date | 28/03/16 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | Upon inspection of truck for oil leak, found that right side frame rail was severly rusted/rotted near where the sway bar mount is attached to the frame. Bracket for sway bar has separated from frame, and multiple holes (from corrosion) exist on the bottom of the frame rails. I took truck to dealer who informed me that the "limited service campaign" expired july 31, 2015, and that my truck was covered, but the previous owner never took it in for inspection. Called toyota corporate customer service and was escalated to specialized case manager. I gave them the history of the truck, that i bought it in october 2015, and that it was dealer servcied in 2013 and 2014 - but the dealer never checked the frame. Toyota has denied the claim saying they will take no further action - even though this is a known issue, and now a safety concern. |
| Vehicle Mileage at Failure | 146000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | STREETSBORO, OH |
| VIN pattern | 5TBDT48114SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |