| Issue ID | 1284054 |
| Internal NHTSA # | 10865482 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | TUNDRA |
| Model Year | 2004 |
| File date | 05/05/16 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | I took my 2004 toyota tundra to a local service center because i thought it needed shock absorbers. Once on the lift we found the entire rear section was completely rusted out with several major parts just hanging from the frame. Toyota claims they sent recalls in 2015 however i did not get them. I did receive a very recent recall for an air bag and front coil springs, within a week the truck was taken in for the recall. At no time was i informed of the dangerous issue of the rear suspension. I called toyota to discuss the matter and was told they would not do anything to correct the problems. I am very lucky i did not have an accident because the rear components could have failed at any time while i was driving. Toyota will not accept any responsibility and they were quite rude when we spoke. Please inform me of any recourse i may have, the cost to repair my truck is in excess of $4,000. I am retired with a limited income and depend on my truck to pickup farm supplies at my home. I live in md and rely on the truck when it snows or the roads are icy. Toyota clearly has a past of not taking responsibility, they knew or should have known the quality of the metal materials were inferior. They waited 11 years before they recalled some of their trucks. I do not wish to be rude however, i firmly believe toyota has no regard for the quality of their product or the problems associated with their poor engineering. It is my hope you can help me with this matter or direct me to someone if can help me. Thank you for your consideration. [xxx] telephone [xxx]. If you will provide your address i will sent photos. Sorry i do not know how to upload them to you. The date the truck was taken to the service center is 5/6/16, it is still there as it cannot be driven. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 17985 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | GLENCOE, MD |
| VIN pattern | 5TBKT44174SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |