| Issue ID | 628095 |
| Internal NHTSA # | 10189189 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | TUNDRA |
| Model Year | 2004 |
| File date | 11/04/07 |
| Component | SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT |
| Product type code | VEHICLE |
| Description of the problem | I received a notice from toyota that the front suspension lower ball joint on my 2004 tundra was being recalled. The noticed stated that i should contact my local toyota dealer to schedule service to replace this part. When i called i was told that they were out of the parts and would not get more until about 10 days later. After waiting 10 days, i then emailed the service department at my local dealership through their website requesting that they schedule an appointment for me. I have not heard back from them two weeks later despite their claim that they will try to respond to each inquiry within 24 hours. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | WAKE FOREST, NC |
| VIN pattern | 5TBRT34154SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 01/01/06 |
| Was original owner? | N |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 8 |
| Drive train type | RWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | LEITH TOYOTA |
| Dealer's telephone number | 919 876 5900 |
| Dealer's city | RALEIGH |
| Dealer's state code | NC |
| Dealer's ZIP code | 27604 |