2004 Toyota TUNDRA Suspension Front Control Arm Lower Ball Joint Problems, Complaints and Defects, Recalls and Failures

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2004 Toyota TUNDRA Suspension Front Control Arm Lower Ball Joint Problems, Complaints and Defects

 Issue ID593895
 Internal NHTSA #10161800
 ManufacurerTOYOTA MOTOR CORPORATION
 BrandTOYOTA
 ModelTUNDRA
 Model Year2004
 File date29/06/06
 ComponentSUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
Product type codeVEHICLE
 Description of the problemWe received a notice for recall for all toyota tundras between the year 2002 to 2004 because of front suspension lower ball joint (ssc50j). Because of the recall, we made an appointment and went to the service location given in the notice. The appointments for both were made and using our vin number told us that both our trucks don't need servicing and so dismissed both, in florida and new york. On friday, my husband was driving the truck in new york and was about to enter a major highway when the tire fell out. We are inclined to believe that it was the result of a defective part put in by the manufacturer. Because my husband was driving, he was able to safely steer away from a major collision. Basically we were very lucky this time. Imagine if it were someone, myself included, with less experience who happened to be driving, or if my husband had already entered the highway. Anyway we towed the truck to our personal service mechanic, who charged us $70 for the tow. The mechanic told us the front ball joint came out and so the tire came off. The tire wing and the line was damaged due to the incident. Fortunately, that was all. The notice gave a phone number, 888. 270. 9371, which we called. When we gave them our vin number, they told us that our trucks were not included for service per the recall, so they will not service our trucks. So far, our truck in florida did not have the same accident, but i am very uneasy, especially because i am the one that uses the truck in florida and since we purchased the two trucks at the same time. As of now, the damaged truck is being held at the mechanic's until we can have our trucks serviced. Otherwise, we will have to pay over $1000/ per truck to fix the problem, in which case we feel it is only right to be fully reimbursed for those services. *nm
 Vehicle Mileage at Failure
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateSAYVILLE, NY
VIN pattern 5TBET34134SXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase07/04/04
Was original owner?Y
Anti-lock brakesY
Cruise controlY
Number of cylinders8
Drive train typeRWD
Transmission typeAUTO
 Vehicle speed15
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's nameLIPTON TOYOTA
 Dealer's telephone number954-735-1339
 Dealer's cityFT. LAUDERDALE
 Dealer's state codeFL
 Dealer's ZIP code33311
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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