2004 Toyota TUNDRA Suspension Front Control Arm Lower Ball Joint Problems, Complaints and Defects, Recalls and Failures

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2004 Toyota TUNDRA Suspension Front Control Arm Lower Ball Joint Problems, Complaints and Defects

 Issue ID580833
 Internal NHTSA #10151613
 ManufacurerTOYOTA MOTOR CORPORATION
 BrandTOYOTA
 ModelTUNDRA
 Model Year2004
 File date28/02/06
 ComponentSUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
Product type codeVEHICLE
 Description of the problemWe have a toyota tundra a 2004, my husband said it was steering like something was catching he took it to a repair shop they could not find anything wrong, so we picked it up that same day, took it on a trip, on our way back going 70 mph on the highway it felt like the whole front drivers side of our truck fell off, it was a terrible terrifying jolt my husband knew that we had lost the tire and rim sparks were flying everywhere as we were sliding down the highway on the axel, luckily we were on a straight away with no traffic but one vehicle behind us. The friction slowed the truck down, we pulled it off the highway, we were surprised to see that the ball joint had collapsed and the tire and wheel were folded under the truck so that the truck was actually sliding down the highway on this tire and wheel, the sheriff said he had never seen anything quite like it. We called the toyota dealer to see if there had been a recall that we had missed they said no recall on that vin number. After checking on the internet we found that they do have this problem on the 2004 tundra's but ours was not part of the recall. Toyota is saying that it is not there fault or problem. Our truck is only 2 years old, with 52,000 miles. Before the ball joint collapsed we were coming down a mountain pass with a lot of curves if it had of happened then our outcome would have been much worse. We were lucky to come away with only sore muscles. The cost of repairs is going to be over $6,000 dollars. I don't even want to get back in that truck, i don't feel safe to ride in it. How can you sell something that you know is not safe. I am very upset that toyota takes the stand that it is not their responsibility. We had faith in the toyota brand. Not anymore. Toyota's bottom line is money. They don't care about safety. Who wants to buy our defective truck, any takers? Who wants to put their family at risk? If you do, buy a toyota. *nm
 Vehicle Mileage at Failure52000
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateTWIN BRIDGES, MT
VIN pattern 5TBDT44174SXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?Y
 Was medical attention required?
 Was part original equipment?
No. of injured persons1
No. of fatalities0
 Date of purchase19/01/04
Was original owner?Y
Anti-lock brakesY
Cruise controlY
Number of cylinders8
Drive train type4WD
Transmission typeAUTO
 Vehicle speed70
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's nameRESSLER TOYOTA
 Dealer's telephone number4065875501
 Dealer's cityBOZEMAN
 Dealer's state codeMT
 Dealer's ZIP code59715
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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