| Issue ID | 1362950 |
| Internal NHTSA # | 10965744 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | TUNDRA |
| Model Year | 2004 |
| File date | 10/03/17 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | I just got off the phone with a case manager name marquita from toyota. I had called three days earlier and was told a case manager would call. I received no phone call, and had to call them myself. My tundra is one of the vehicles affected by the lack frame protection resulting in a severely rusty frame. I had the frame inspected by a local toyota dealer and was told that the undercoating that was meant to solve the problem was poorly applied. Huge chunks are my frame are falling off and the frame is exposed causing it to continue to rust. The master technician brought me back to show how the frame was not originally prepped and the undercoating was thinly applied. So back to the conversation with the case manager. Marquita proceeded to tell me the undercoating was a one time remedy to the frame rust problem. Whether or not the undercoating was done well or not, toyota is not willing to rectify a poorly done "solution". The same rusty frame is under all the slime they applied and now it is going to continue to get worse. This is a known issue, and i believe toyota sued the manufacturer of the frames. And me and the other owners are left to rust. |
| Vehicle Mileage at Failure | 154000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CINCINNATI, OH |
| VIN pattern | 5TBDT44194SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |