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2004 Toyota TUNDRA Structure Body Problems, Complaints and Defects

Issue ID	1290896
Internal NHTSA #	10874685
Manufacurer	Toyota Motor Corporation
Brand	TOYOTA
Model	TUNDRA
Model Year	2004
File date	14/06/16
Component	STRUCTURE:BODY
Product type code	VEHICLE
Description of the problem	My side running board broke away from the frame due to the screws rusting out. So i crawled underneath to fasten them back in place. While underneath the truck i noticed a very disturbing and scary sight (see images attached). My frame is almost missing in one section underneath. So i got online to look and see if this is normal, and what i find is that this is not normal and i'm not the only one with this issue. Toyota knows that they have sub standard frames under these and other vehicles. They put out a campaign to replace the frames on 2000-20003 trucks, and also included a limited campaign to check on the frames of vehicles 2004-2006. This campaign ended in july of 2015 i bought the truck in july of 2014, but was never maid aware of this issue. When i called toyota to see why they said not there problem. I spoke to three different people with the complaints department i spoke with one who i did not catch there name on 6/14/2016 from 9:18am-9:49am where i was merely told they don't care that there's an issue all they are legally obligated to do is check and honor there current recall programs. The next lady i talked too who's name was autumn on 6/15/2016 from 12:36-12:42 told me the exact same things. Finally the last one i will speak too because i'm falling on deaf ears is christine at 2:54pm 6/16/2016 who i was told was a supervisor in the complaints department. Told me the exact same things. When i asked why they are not doing anything with these frames when they know there is a serious issue. I was merely told it's a company wide decision that we will take no further action. I take this as toyota does not care about the quality of vehicle they put on the road as long as there are still profits being made. I know there are several maybe hundreds maybe thousands of owners of vehicles that fall within this complaint i hope something can be done to help us.
Vehicle Mileage at Failure	107000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	ST. MARYS, KS
VIN pattern	5TBDT44114SXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WVGAB97P2ED012085 VF15R5A0H51710423 5NPD84LF2HH099646 JH2SC59A4AK202264 WBA5D11030D774697 JE4LP21U5KU701768 KMHJN81VP7U553645 LSVY460T2S2052206 TMAH081A2VJ102964 VF7LA9HXC74556008 VF1FL000868964839 LZZ5CLNDXPG282318

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2004 Toyota TUNDRA Structure Body Problems, Complaints and Defects, Recalls and Failures

2004 Toyota TUNDRA Structure Body Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?