| Issue ID | 982614 |
| Internal NHTSA # | 10513333 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | TUNDRA |
| Model Year | 2004 |
| File date | 18/05/13 |
| Component | STRUCTURE: FRAME AND MEMBERS:UNDERBODY SHIELD |
| Product type code | VEHICLE |
| Description of the problem | 2004 toyota tundra taken in for service on 05/18/13. Well cared for vehicle and serviced faithfully at every interval. Told by service manager that the frame has a hole in it. This is a known problem by toyota. Frame is very rusty and was part of a problem toyota had with a bad batch of metal used for frames. Service manager could offer no relief for this problem and referred me to toyota customer care. Customer care complaint number [xxx]. Customer care advised they could do nothing about this and basically have a nice day. Service manager advised that i should be careful when going over bumps. What should be a 14 to 16 thousand dollar vehicle is now worth nothing. Shame on toyota for selling faulty and unsafe equipment. Accident waiting to happen. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 80700 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BINGHAMTON, NY |
| VIN pattern | 5TBDT44104SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |