| Issue ID | 1696427 |
| Internal NHTSA # | 11363645 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | TUNDRA |
| Model Year | 2004 |
| File date | 09/10/20 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Started hearing clunking noise in truck. Made appointment with ase certified mechanic and he asked us to come back to the shop. The structure of the frame that holds the rack and pinion steering and anti-sway bar mount was gone. Both of the tops of the frame of the cross member that goes under the engine was missing. The frame rail under the cab is separating. He advised that this condition was a massive safety issue and that i should contact toyota and advise them. I called a dealership in zanesville and they advised they could not help because it was not a recall and toyota gave me a case number and transferred me to someone else who told me they could not help me. He also got a second opinion from another individual who also said that this is a safety issue that should be addressed by the manufacturer. I have more photos and i now know i can not drive a truck that i spent $24,000 on june of 2019. I am glad i did not wreck my vehicle and hurt my family or anyone else because of this issue. Please help me repair my truck. When we purchased the vehicle the factory undercoating was still in tact and this was not visible underneath. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BUFFALO, OH |
| VIN pattern | 5TBDT48184SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |