| Issue ID | 1640561 |
| Internal NHTSA # | 11306355 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | TUNDRA |
| Model Year | 2004 |
| File date | 25/11/19 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | We received a recall letter some time in november for our toyota tundra. I reached out to steven toyota in harrisonburg virginia shortly after receiving the letter. I was told they needed to order the part and would call back when received. I never received a call from steven toyota, and have been attempted to get this resolved with multiple calls to the dealership since early january. The calls to the service department either go to voice mail or are hung up on after multiple rings. I finally got a hold of a service person on january 30th, who said they would call back in ten minutes when they found out information. I never received a call. I attempted to call back today, and the call went to voice mail. I do have a record of attempted phone log on my phone. I called stevens back and told the receptionist i would be filing a complaint, and she responded " i'm sorry for your inconvenience." |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BRIDGEWATER, VA |
| VIN pattern | 5TBDT44144SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |