| Issue ID | 1248739 |
| Internal NHTSA # | 10816392 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | TUNDRA |
| Model Year | 2004 |
| File date | 18/07/15 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Takata recall - i was contacted by toyota concerning the air bag recall earlier this year. My first letter arrived on 7/18/2015. I have contacted toyota several time to find out when the airbag can be replaced. I was told they have no idea when the part will arrive and no idea when my car can be repaired. This is unacceptable. I use my truck for business and is currently losing money because i can not drive the vehicle. I informed toyota of this issue and was not given priority or any consideration for my inconvenience. This has not only cost me in time and money, but i feel the service i received is not acceptable as well. I wish i could sale the truck but nobody was a truck with a defective airbag. I am one unhappy customer due to this airbag recall. I can no longer say or support toyota as a good auto maker. At the end of the day, once the airbag is replaced i will sale the truck and will no longer purchase a toyota product. Thank you [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 160000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | POWELL, OH |
| VIN pattern | 5TBDT441445XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |