| Issue ID | 692116 |
| Internal NHTSA # | 10241570 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | TACOMA |
| Model Year | 2001 |
| File date | 06/09/08 |
| Component | STRUCTURE: FRAME AND MEMBERS:UNDERBODY SHIELD |
| Product type code | VEHICLE |
| Description of the problem | This complaint is in regards to a defective frame on my 2001 toyota tacoma pick-up that was purchased used in february of 2007 with 102,000 miles. A nys inspection was performed upon purchase. The truck now has 130k. September 6th, 2008, while installing at a local tire and break shop, the tech noticed serious frame rot on the back passenger side of my truck. The shop manager informed me of a voluntary toyota buy-back for 1999-2000 models, warranty policy bulletin pol08-03, dated 3/7/08. I contacted toyota and had the truck immediately inspected by lia toyota service of colonie ny. I was informed the frame was seriously rotted, and the truck no longer safe to drive. I was told the following to rectify the situation: 1. The dealership could not 'go to bat for me' to assist me with dealing with toyota for a recall request; 2. 2001 models are not "usually covered" in the recall. And; 3. If covered, i would not get a loaner car; i would not receive the 150% value as is standard for 1995-2001 models this is a slap in the face. Why should the 2001 models be excluded from the warranty and recall coverage afforded by the 1995-2001 models? My truck is newer - yet it has the same frame rot. The fact that the dealer refused to assist me with this process is additionally infuriating. Toyota has yet to contact me via the case manager they have assigned me. I don't know if toyota will pay me 100% of the value of my truck for march of 2008 or august of 2008. The blue book value of my truck has dropped significantly since the recall was issued. Defective frames are not exclusive to the 1995-2000 model year tacomas - so why is toyota excluding newer models? This is dangerous, perhaps even criminally negligent. Toyota should be recalling tacoma trucks manufactured after 2000 that are experiencing massive frame rust - without doing so the company is endangering the lives of tacoma owners. Updated 10/22/08*jb updated 02/24/10 |
| Vehicle Mileage at Failure | 129274 |
| Number of Occurences | 1 |
| Source of the issue | CONSUMER LETTER |
| City and State | ALBANY, NY |
| VIN pattern | 5TEWM72N01ZXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 01/02/07 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | LIA TOYOTA |
| Dealer's telephone number | 518-374-3700 |
| Dealer's city | SCHENECTADY |
| Dealer's state code | NY |
| Dealer's ZIP code | 12304 |