| Issue ID | 1661366 |
| Internal NHTSA # | 11324788 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2018 |
| File date | 03/05/20 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | My van has been sitting in the driveway during the covid-19 lockdown. One day i noticed a crack from top to bottom down the middle of the windshield. This has to be due to a manufacturing defect because there was no accident, no trees above the van, and the pattern is not the same as windshields that have been hit by rocks. This model van has had multiple safety recalls and a class action lawsuit so i won't be surprised if this was a manufacturing defect. My hope is that this will turn into a safety recall and toyota takes responsibility and fixes it. The "bumper to bumper" warranty does not cover windshield defect. They dealership claim that it was caused by wear & tear without even inspecting it. When i called corporate, they said the same thing and i can take it into the dealership for an inspection. However, i would have to pay for the inspection fee. |
| Vehicle Mileage at Failure | 8020 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | METAIRIE, LA |
| VIN pattern | 5TDKZ3DC1JSXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |