| Issue ID | 1393671 |
| Internal NHTSA # | 11006682 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2017 |
| File date | 15/07/17 |
| Component | WHEELS |
| Product type code | VEHICLE |
| Description of the problem | Bought a 2017 sienna awd on 7/15 from ventura toyota . Although the salesman there was confused whether it had a spare tire, my beef is with the manufacturer who doesn't show the lack of a spare in their sales brochure. They state that they have run flat tires and they have no room for a spare tire. The tires they provide on this new van are bridgestone turanza el400-02 . These tires are reported to have a tread mileage limit of about 15,000 miles and have no warranty on tread. I would not have bought the van if i knew it didn't have a spare tire or that i could not buy and use a donut tire, if necessary. Toyota headquarters informed me that using a donut spare or changing to conventional tires would void the warranty on any part they felt it affected. After talking to a few tire dealers i find the tires they use have been a problem and has since been replaced with bridgestone driveguard which does have a tread warranty. I've requested a credit for these tires from toyota headquarters and have been rejected. Toyota has not informed prospective buyers of this flaw or have they replaced these tires that don't meet tread expectations. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | AHWAHNEE, CA |
| VIN pattern | 5TDDZ3DC2HSXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |