| Issue ID | 1486545 |
| Internal NHTSA # | 11115424 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2017 |
| File date | 01/08/18 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | Since we bought the vehicle there has been a shaking and bang noise from the third set row and passager seat in second row and glove box. The arlington va dealer fixed it nine months later but the noise and shaking returned yesterday at the dealer in bowie maryland the told us it was a normal characteristics issue just with our van no other complaints were issued. The tried to force us to take the van before it was fixed and took the retal car back which left us with no vehicle. My case number is 108011842. Just want it fixed not the rude unsatisfied service from the owner himself and tom the service manager. |
| Vehicle Mileage at Failure | 35500 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | HYATTSVILLE, MD |
| VIN pattern | 5TDKZ3DC5HSXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |