| Issue ID | 1534734 |
| Internal NHTSA # | 11173943 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2017 |
| File date | 30/01/19 |
| Component | STRUCTURE:BODY:HOOD |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2017 toyota sienna. During extremely cold weather with a wind chill of approximately minus 53 degrees, the vehicle's hood was ajar to jumpstart the vehicle. The contact stated that the hood was bent and failed to close properly. The vehicle was taken to rudy luther toyota (8805 wayzata blvd, golden valley, mn 55426 (612) 424-7924) where the contact was informed to submit an insurance claim. The contact was referred to the manufacturer. The vehicle was not diagnosed or repaired. The manufacturer was contacted and did not assist. The contact stated that the hood design was inadequate and not sustainable. The failure mileage was 20,000. |
| Vehicle Mileage at Failure | 20000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | DELANO, MN |
| VIN pattern | 5TDYZ3DC3HSXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |