| Issue ID | 1447056 |
| Internal NHTSA # | 11072892 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2017 |
| File date | 12/02/18 |
| Component | SEAT BELTS |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2017 toyota sienna. While the contact was attempting to latch his six year old child in the rear middle seat belt, the seat belt failed to move. The contact pulled the seat belt harder in order to make the seat belt move to latch, and noticed that the fabric was shredded. The vehicle was taken to toyota carlsbad (5424 paseo del norte, carlsbad, ca 92008, (760) 438-2000). The contact was informed that the seat belt would be repaired as a courtesy. The dealer stated that it looked as if the seat belt had been cut. The contact stated that the dealer would not explain the failure of the seat belt or when the seat belt retracted. The seat belt failure was not under warranty. The manufacturer was not notified of the failure. The failure mileage was approximately 20,000. The vin was not available. .*bf |
| Vehicle Mileage at Failure | 20000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | OCEANSIDE, CA |
| VIN pattern | 5TDYZ3DC6HSXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | TOYOTA CARLSBAD |
| Dealer's telephone number | 760-438-2000 |
| Dealer's city | CARLSBAD |
| Dealer's state code | CA |
| Dealer's ZIP code | 92008 |