| Issue ID | 1451857 |
| Internal NHTSA # | 11076633 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2017 |
| File date | 04/04/17 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2017 toyota sienna. While depressing the accelerator pedal after a stop, there was a hard jerk and the rpms increased. There were no warning indicators illuminated. The contact stated that the failure was an ongoing issue with the vehicle ever since it was purchased. The miracle toyota (37048 us-27, haines city, fl 33844, (863) 956-1123) stated that the vehicle had transmission failure, which would disappear after driving the vehicle for awhile. While the contact's wife was driving the vehicle, a loud whining noise was heard. The contact's wife was able to turn off and restart the vehicle. After a few minutes, the noise disappeared. The contact researched the failure online and found a tsb issued by toyota for a software update. The vehicle was taken to miracle toyota (37048 us-27, haines city, fl 33844, (863) 956-1123) where it was diagnosed with needing the software updated for the ecu. The update was performed, but the failure persisted. The manufacturer was notified of the failure and a case was opened. The approximate failure mileage was 10. |
| Vehicle Mileage at Failure | 10 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | KISSIMMEE, FL |
| VIN pattern | 5TDXZ3DC7HSXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |