| Issue ID | 1354897 |
| Internal NHTSA # | 10950364 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2016 |
| File date | 03/02/17 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | Received notice in the power sliding door malfunctioning. Toyota has failed to provide a solution and refuses to provide a loaner car. Toyota indicated that one should not drive in the back seat because the door could potentially open. With something this serious, how can they not provide a loaner car to their customers until a resolution is found?! This is highly unacceptable and horrible customer service from toyota. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | NA, NJ |
| VIN pattern | 5TDKK3DC1GSXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |