| Issue ID | 1463443 |
| Internal NHTSA # | 11090440 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2016 |
| File date | 26/04/17 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | My 2016 toyota sienna that has 16,000 miles was parked at home and i went to go start it and it stalled. The car was towed to hendrick toyota of apex, nc and they told me that rodents chewed threw the wiring and it was not covered by my warranty. I have complained to both the dealership and to toyota. I have had another toyota parked in within the same proximity for over 15 years. I have never had rodent issues with it. I am concerned for the safety of my family. Iif there are mice living inside the car, they could be leaving rat droppings that could be harmful to both of them. I am angry and concerned and don't understand why, when other vehicles parked in the same location aren't experiencing the same problem. After further research i found that auto manufacturers in order to go green are using soy based products on wires instead of petroleum. They are using sugar in their plastics. Rice husks in their interiors. All this stuff attracts rodents. This is unacceptable! My dealership said they are seeing at least 2 rodent damaged vehicles a week. Toyota needs to fix this problem, change the materials they use, and cover it under warranty. There have been several class action lawsuits against toyota for this issue. Here are two articles that detail the problem myself and other toyota owners have had - http://ctwatchdog. Com/finance/rodents-damage-cars-bychewing-electrical-connections-tips-on-how-to-avoid-costlyrepairs, http://www. Synlube. Com/incredibleediblecar1. Htm |
| Vehicle Mileage at Failure | 16000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | APEX, NC |
| VIN pattern | 5TDDK3DC9GSXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |