| Issue ID | 1346322 |
| Internal NHTSA # | 10939776 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2015 |
| File date | 14/11/16 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | Power sliding doors, both driver and passenger, malfunctioned. While in park, the doors were open, when we pressed to button to close them, the doors came partly closed, then opened back up, then tried to close, then tried to open. Regardless of what we did, the door would not operate correctly. Eventually, we turned the switch to manual and were able to close the doors. Took the van to dealer. They said it was the motor and replaced it. That was 11-14-2016. Now 1-4-2017, the doors are not working properly again. And when i called the dealer, they never mentioned the recent recall. Neither have i received any notification from toyota regarding the dangerous recall. I happened to hear about it from a family member. I spoke with the dealer about it, they said call toyota. I called toyota, they said that i would eventually get something in the mail. It is hard to believe that a manufacturer would be so irresponsible about major safety issues. Once i looked online, i found that the sliding door problem has been going on for years. How is it legal for a company to purposely continue to endanger people's lives? |
| Vehicle Mileage at Failure | 22732 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | DUNBAR, PA |
| VIN pattern | 5TDDK3DC9FSXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |