| Issue ID | 1210530 |
| Internal NHTSA # | 10749014 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2015 |
| File date | 31/01/15 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | When we first leased the vehicle the "new car smell" was overwhelming, it caused me headaches, nausea and a feeling of being disoriented. I brought it back to the dealer several times and they refused to do anything about it, stating "it's just the new car smell." this "smell" has not gone away and every time i drive the car i get a terrible taste in my mouth, a headache and nausea. I refuse to drive the car and my husband has now been driving the car with a car deodorizer to disguise the smell for 7 months and it has not dissipated. This is not fair that the dealer will not do anything and they deny/refuse to test or confirm any "toxicity" exists. I would like the car to be tested to relieve any concerns that i have for my families well being. We have young children and i am not sure of the dangers or effect this could have on their health. This is not fair to the consumer that a dealership would refuse to do anything to address or correct the situation, especially when it is a leased vehicle. Please help if you can! |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | NORTH MIAMI, FL |
| VIN pattern | 5TDKK3DC0FSXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |