| Issue ID | 1378106 |
| Internal NHTSA # | 10985791 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2015 |
| File date | 09/11/16 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2015 toyota sienna. The contact stated that both sliding doors on the vehicle would independently open while the vehicle was parked. The vehicle was taken to the dealer, but was not repaired. The contact received notification of nhtsa campaign number: 16v858000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer confirmed that the vehicle was included in nhtsa campaign number: 16v858000 (structure). The contact did not know when the part would be available. The contact was denied a loaner vehicle. The approximate failure mileage was 18,000. Vin tool confirms parts not available. |
| Vehicle Mileage at Failure | 18000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | TEXAS CITY, TX |
| VIN pattern | 5TDYK3DC9FSXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |