| Issue ID | 1390610 |
| Internal NHTSA # | 11004054 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2015 |
| File date | 22/11/16 |
| Component | STRUCTURE:BODY:DOOR |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2015 toyota sienna. The contact stated that the sliding doors were constantly opening independently. The failure was persistent. The vehicle was taken to a local dealer (mike wood toyota of uniontown 1 mary jane wood drive, uniontown, pa 15401) where it was diagnosed that the door motor failed and needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer who confirmed that the vin was included in a recall. The contact received notification of nhtsa campaign number: 16v858000 (structure). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The failure mileage was approximately 22,000. Vin tool confirms parts not available. |
| Vehicle Mileage at Failure | 22000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | DUNBAR, PA |
| VIN pattern | 5TDDK3DC9FSXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |