| Issue ID | 1581946 |
| Internal NHTSA # | 11231675 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2015 |
| File date | 13/07/19 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | 2015 toyota sienna xle 44,802 miles. Hear clunk noise when turning the steering wheel during low speed or stationary. Took it to the dealer and they found excessive clearance between intermediate shaft and rack and pinion mating teeth causing the noise. They recommend to replace the intermediate shaft and quote me almost $800 for it for parts and labor. I declined. I am surprised this is happen to toyota, the reason i bought toyota is because its reliability. If i know things going to break just after the warranty is over, i won't buy toyota. There are other brands cheaper brand that do that. After i talk to my mechanic, he said this problem happens a lot, even the oem replacement part won't last long 40-50k miles. For me it seems like a design issue or just a cheaply made part. |
| Vehicle Mileage at Failure | 44802 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SAN RAMON, CA |
| VIN pattern | 5TDYK3DC6FSXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |