| Issue ID | 1439701 |
| Internal NHTSA # | 11062797 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2015 |
| File date | 15/01/17 |
| Component | CHILD SEAT:SHELL:BOOSTER |
| Product type code | VEHICLE |
| Description of the problem | Britax pinnacle clicktight, installed following installation instructions in booster model in 2015 toyota sienna middle-row, seatbelt does not retract, leaving child susceptible to severe injury in case of crash. I contacted britax via web form and called britax. Britax acknowledged in their email response that failure of seatbelt to retract sometimes cannot be remedied, and on the phone the britax call center representative acknowledged failure of seatbelt to retract in booster mode occurred also on the britax pinnacle product the call center representative was testing on during our call. This product is unsafe for use in booster mode and should be recalled. Model number: enlz15q serial number: enlz15q004184 batch number: job0014514 date of manufacture: 7/1/2015 *bf |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | BLACKSBURG, VA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |