| Issue ID | 1369090 |
| Internal NHTSA # | 10970928 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2014 |
| File date | 05/04/17 |
| Component | WHEELS |
| Product type code | VEHICLE |
| Description of the problem | I purchased this car on january 1, 2017 from a dealership in sunnyvale as a certified toyota. I now have 11k miles and the from tires are completely bald. I don't understand how this could happen. After searching the internet i found a lot of consumers complaining about the sienna van front wheel drive tires wearing bald in unusually low miles. I believe the suspension, steering or some other engineering issue is flawed. There is no reason with 5k rotation and proper alignment that the sienna should be eating tires bald at 1/3 of normal tire life. This could be deemed a safety issue as the customer may not be aware that front tires are worn prematurely and that may cause a potential disaster. I searched the internet and found that toyota commonly sends the complaining customers to the tire manufacturer which takes the blame off of them and leaves the tire manufacturers with liability of early tread use. Its obvious that with the number of complaints on the internet that an investigation needs to be started into the cause of this early tread burning. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PASO ROBLES, CA |
| VIN pattern | 5TDYK3DC5ESXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |