2014 Toyota SIENNA Unknown Or Other Problems, Complaints and Defects, Recalls and Failures

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2014 Toyota SIENNA Unknown Or Other Problems, Complaints and Defects

 Issue ID1565850
 Internal NHTSA #11208740
 ManufacurerToyota Motor Corporation
 BrandTOYOTA
 ModelSIENNA
 Model Year2014
 File date20/05/19
 ComponentUNKNOWN OR OTHER
Product type codeVEHICLE
 Description of the problemWith the car in park and attempting to open the driver side sliding door, it refuses to open and stops abruptly during the slide only opening a few inches (not enough to render the opening usable) because the fuel door is not sufficiently closed to depress the push button that tells the van's system that the fuel door is fully shut. Thus the sliding door stops abruptly (as programmed) to avoid a collision with an open fuel door. However, that is not the case here. Upon further inspection it is noticed that the spring on the push button has such a severe stiffness that the fuel door's hinge system was not designed durable enough to compensate for the outward load exerted by the push button when the fuel door is closed and locked. For this reason, the fuel door hinge, over time, experiences a fatigue failure at the top of the hinge only. That is to say, the lower half of the hinge remains connected and operable while the top half of the hinge shears in twain. Now sheared, the fuel door is pushed freely away by the push button and the top forward most corner of the fuel door protrudes past the van's profile by half an inch or more. It is the failure of the fuel door hinge, created by the overdesign of the spring on the push button, that allows the door to not open properly despite the driver doing everything to keep the path of the door clear. Unfortunately, for embarking, this renders the sliding access point as difficult as you have to manually push against the fuel door when opening the sliding door until it halfway open. For disembarking this is the safety hazard, as there is no way to "rig" the system to operate from the inside and during emergency egress from the vehicle. If the passenger door is blocked or broken as the result of a hazard or crash, occupants in the rear of the vehicle can become trapped inside being forced to climb into the front seat or trunk
 Vehicle Mileage at Failure60000
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateJACKSONVILLE, FL
VIN pattern 5TDYK3DC9ESXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed0
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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