| Issue ID | 1318982 |
| Internal NHTSA # | 10907438 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2014 |
| File date | 01/11/14 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | "cluck" noise in the rear suspension. Right side first after one year of normal use and 13k (mi) left side at 17k (mi) now both side have's a noise when driving in a normal road condition. Both side box or drawer's on rear passenger compartment are empty when noise is present and all seat belt was latched for accurate hearing and a better diagnostic. Road tests the sienna without any load and noise is present, load the cargo area and noise are intermittent what it mean is no always present. Noise is present always in motion and affected by road condition. More likely happens on small road bumps or no pavement driveway. Inspected rear jack compartment and rear a/c unit, found nothing lose or sing of chafing. Visual inspect the vehicle and found a rear right shock absorber wear and rust in the center area. The picture is attached down bellow. |
| Vehicle Mileage at Failure | 13000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PERTH AMBOY, NJ |
| VIN pattern | 5TDKK3DC3ESXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 10 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |