| Issue ID | 1379510 |
| Internal NHTSA # | 10990907 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2014 |
| File date | 17/06/16 |
| Component | LATCHES/LOCKS/LINKAGES |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2014 toyota sienna. The contact received notification of nhtsa campaign number: 16v858000 (latches/locks/ linkages). The parts to do the repair were unavailable. In addition, the contact stated that the passenger side locks failed and she paid out of pocket to have them replaced. Afterwards, the driver side door locks also failed. The contact mentioned because the doors were so heavy and she had to open and close them manually, she was currently experiencing shoulder issues. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer stated that they did not have a remedy and the contact would receive a letter when the parts and remedy were available. The failure mileage was unknown. Vin tool confirms parts not available.... Updated 11/15/17 *bf the consumer stated the vehicle was traded in. *js |
| Vehicle Mileage at Failure | |
| Number of Occurences | 2 |
| Source of the issue | HOTLINE VOQ |
| City and State | HINCKLEY, OH |
| VIN pattern | 5TDKK3DC2ESXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 01/08/15 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | BRUNSWICK AUTOMOTIVE |
| Dealer's telephone number | 330-273-3300 |
| Dealer's city | BRUNSWICK |
| Dealer's state code | OH |
| Dealer's ZIP code |