| Issue ID | 1477781 |
| Internal NHTSA # | 11104672 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2014 |
| File date | 29/06/18 |
| Component | FUEL/PROPULSION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Recently, at approximately 80,000 miles, the upper hinge of the fuel filler door (the door covering the gas tank access) failed. This appears to have been caused by pressure exerted on the door by the safety switch governing the driver side sliding passenger door. This is a known issue, documented here: http://www. Siennachat. Com/forum/67-problems-maintenance-repair-gen-3/19274-fuel-filler-door-hinge-broke-anyone-else-have-happen. Html#. I brought my van to my local dealer repair facility, novato toyota, at approximately 81,000 miles and was told that the cost to repair would be around $380. I was told that neither toyota nor the company providing my extended warranty would cover it. In addition to being caused by a mechanical design defect that could not have been foreseen, it causes a safety issue, as it will prevent opening of the rear passenger door when the switch is activated. Photo attached is not my vehicle, but a photo found online of the same issue. |
| Vehicle Mileage at Failure | 80000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | NOVATO, CA |
| VIN pattern | 5TDXK3DC3ESXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |