| Issue ID | 1571771 |
| Internal NHTSA # | 11219175 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2013 |
| File date | 01/06/19 |
| Component | VISIBILITY/WIPER |
| Product type code | VEHICLE |
| Description of the problem | Because i live on a dirt road; i am assuming that built up on the window rollers, have damaged my windows. My windows are scratched, to the point where it affects visibility. I thought the scratches were on the window tint (interior); but it turns out, it is on the exterior (the glass). I went to a window repair shop, hoping they could resurface the glass. They said there is no repair and that i would have to replace them. Replacing 3 to four windows would cost over a thousand dollars (tint extra). I am very disappointed because apart from the hideous look, my families safety is at risk. I chose not to replace the windows, because the rollers will just begin the process all over again. If you live on a dirt road, i recommend you either wash your car, very regularly or don't roll down your windows at all. The latter is very difficult for us to do. I live in southern california, and it gets very hot; inside a parked vehicle. When i put my children in the car; i roll down the windows immediately, and start the a. C; to bring the temperature down. I hope toyota becomes aware of this problem and installs better rollers, or offers repairs. Thank you. |
| Vehicle Mileage at Failure | 40000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MENIFEE, CA |
| VIN pattern | 5TDZK3DC2DSXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |