2013 Toyota SIENNA Visibility Glass, Side Rear Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Toyota SIENNA 2013 visibility glass, side rear. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Toyota SIENNA 2013 visibility glass, side rear and complaints other owners have filed.
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2013 Toyota SIENNA Visibility Glass, Side Rear Problems, Complaints and Defects

 Issue ID1079119
 Internal NHTSA #10605002
 ManufacurerToyota Motor Corporation
 BrandTOYOTA
 ModelSIENNA
 Model Year2013
 File date21/06/14
 ComponentVISIBILITY:GLASS, SIDE/REAR
Product type codeVEHICLE
 Description of the problemMy wife went outside this morning and saw what you see in the pictures. The rear glass was shattered and glass was on the outside indicating that the window had possibly been pushed outwards. There was only a little bit of glass on the inside. I parked the car outside last night and it was normal temperatures for texas. The rear of the car was less than a foot from our garage. The damage is not consistent with vandalism and there are no glass pieces inside the car that would suggest a bat or anything else. We brought the car to texas toyota of grapevine which turned out to be a waste (other than the scheduled oil change). They refused to accept that it could possibly be a manufacturers defect and since they "had never seen this before so it won't be covered under the warranty." they would not look at the pictures i provided and instead decided that there was no way that they could prove it was a defect. They did not even consider that it could be a bad defroster unit (other reports on this site indicated that possibility) or the rear door frame was out of alignment or that there was a defect with the manufacturing of the window itself. No one from management came and asked us what happened or offered to have us walk through what we found. After the oil change was complete, the car was delivered back to us with the glass still in the vehicle and the rear window not covered. Texas toyota of grapevine website states that all service comes with "complimentary car wash and interior vacuum." i can understand not washing but the interior vacuum is unacceptable. As far as we are concerned, they let us leave the facility with an unsafe vehicle with no regard for our safety or the safety of other drivers.
 Vehicle Mileage at Failure14000
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateFORT WORTH, TX
VIN pattern 5TDYK3DC2DSXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase01/12/24
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders6
Drive train type
Transmission type
 Vehicle speed0
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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