Issue ID | 1415263 |
Internal NHTSA # | 11034588 |
Manufacurer | Toyota Motor Corporation |
Brand | TOYOTA |
Model | SIENNA |
Model Year | 2013 |
File date | 11/07/17 |
Component | STRUCTURE:BODY |
Product type code | VEHICLE |
Description of the problem | While driving home from the toyota dealership following routine maintenance my drivers side sliding door opened while traveling at speed. I went online and learned there is a safety recall issued for my vehicle for this problem. I called the dealership and scheduled a visit to have the problem fixed. When i arrived they refused to make the repair because i had a bruno handicapped seat installed so that my wife, who is handicapped, could enter and exit the vehicle. They said i would have to have the seat removed before they could make the repair. I contacted the com[pany that installed the seat who said it would cost a minimum of $500 to remove and reinstall the seat. It is toyota's door that is defective and i feel they should be responsible for any costs for repair. Their recall notice also states repairs will be made at "no charge" to the customer. |
Vehicle Mileage at Failure | 26000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | BARRE, MA |
VIN pattern | 5TDJK3DC0DSXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 12/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 45 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |