Issue ID | 1409226 |
Internal NHTSA # | 11024857 |
Manufacurer | Toyota Motor Corporation |
Brand | TOYOTA |
Model | SIENNA |
Model Year | 2013 |
File date | 22/11/16 |
Component | STRUCTURE:BODY |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2013 toyota sienna. The contact received notification of nhtsa campaign number: 16v858000 (structure); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called team toyota at (219) 898-4466 (located at 400 indianapolis blvd, schererville, in 46375) where an appointment was scheduled for august 17, 2017. When the vehicle was taken to the dealer on that date, the contact was informed that the parts were not available for the recall remedy. The manufacturer was notified of the issue and stated that parts were available. The contact was advised to take the vehicle to any toyota dealer. The contact had not experienced a failure. Parts distribution disconnect. |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | MUNSTER, IN |
VIN pattern | 5TDYK3DCXDSXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 12/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
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DoT tire identifier | |
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Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
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