Issue ID | 1243150 |
Internal NHTSA # | 10807993 |
Manufacurer | Toyota Motor Corporation |
Brand | TOYOTA |
Model | SIENNA |
Model Year | 2013 |
File date | 16/11/15 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | This has now occurred twice and has been repaired multiple times. The 1st time happened a few weeks after being purchased. I was traveling approx 45-50mph, began breaking for a yellow light when suddenly the woman in front of me stopped short of the light. To avoid hitting her i had to break firm but not slamming on the breaks. I stopped about a car length short of her and then felt an impact. I assumed i had been hit from behind by another driver but there was no car there. I pulled into a mall just ahead and looked behind the drivers seat to find the 2nd row seat, where 10 minutes before my daughter had been sitting, had collapsed forward, slid on the rails and slammed into the drivers seat. The seat was locked and unable to be moved in it's collapsed position. I suffered extreme whip lash and back pain. Since i was in-route to toyota for more problems i went to the dealer who moved the seat back and claimed "my daughter must have played with it" after going to a new dealership and months of testing and back and forth toyota replicated the problem and said the rails needed to be replaced but not the seat. They also had me sign off that they could inspect the parts and tell me why it failed. This never happened. Two weeks ago i was slowing on a steep twisting dirt road to stop before turning on a bridge and hear a sound like going up a roller coaster. Click click click. I braced bc i knew what was happening and again my daughters seat slammed into mine. This time not only did the rails fail to stop the seat but it again collapsed forward and this time the foot rest also unlocked and lodged under my seat. Luckily i did not have my daughter in the van this time either. 2. 5 years of repeated unsuccessful repairs to various parts (moon roof 8+)(radio/gps 5+)(squeaking/rattling rear seats 5+) liability report filed (4th) will contact a lawyer this time. |
Vehicle Mileage at Failure | 40000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | LAKE ORION, MI |
VIN pattern | 5TDYK3DCXDSXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | Y |
Was part original equipment? | |
No. of injured persons | 1 |
No. of fatalities | 0 |
Date of purchase | 10/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 10 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |