| Issue ID | 1495913 |
| Internal NHTSA # | 11128024 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2012 |
| File date | 08/01/18 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | Tl* takata recall. The contact owns a 2012 toyota sienna. The contact received notification of nhtsa campaign numbers: 17v006000 (air bags) and 16v858000 (structure). The contact was unable to have the vehicle repaired because he was on active duty out of the country and the unknown italian dealer was unable to assist. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The unknown italian dealer was contacted and refused to perform the repair because their system was not optimized for recalls. The manufacturer was made aware of the issue and did not assist. The contact was informed that the manufacturer did not condone taking the american made vehicle overseas with safety defects. The contact had not experienced a failure. Parts distribution disconnect. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | APO, AE |
| VIN pattern | 5TDKK3DC2CSXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |