| Issue ID | 1390678 |
| Internal NHTSA # | 11004101 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2012 |
| File date | 22/11/16 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2012 toyota sienna. The contact received notification of nhtsa campaign numbers: 17v006000 (air bags) and 16v858000 (structure) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Don mcgill toyota of katy, texas was made aware of the recalls and stated that the parts were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. Part distribution disconnect. Vin tool confirms parts not available. Updated 10/24/17*lj updated 11/1/2017*js the consumer was contacted to have the sliding door repaired, but not the airbag. Updated 11/1/2017*js |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | KATY, TX |
| VIN pattern | 5TDKK3DC1CSXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | DON MCGILL TOYOTA |
| Dealer's telephone number | 832-772-1000 |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |