| Issue ID | 1361415 |
| Internal NHTSA # | 10959057 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2012 |
| File date | 19/12/16 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2012 toyota sienna. The contact stated that the power sliding door did not properly function. The door opened more than twice without warning. There was an abnormal noise progressing and the contact had to manually maneuver the door due to the failure. An independent mechanic was unable to provide a repair remedy and recommended that the vehicle be taken to the dealer. The dealer was notified of the failure and provided extensive diagnostic testing. The contact also informed the dealer that a recall notice was received for nhtsa campaign number: 16v858000 (structure), but the dealer had not provided a proper remedy. The parts were not available. The contact was uncertain if the vehicle would be repaired. The vehicle was at the dealer. The approximate failure mileage was 73,000. Vin tool confirms parts not available. |
| Vehicle Mileage at Failure | 73000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | BROOKFIELD, NH |
| VIN pattern | 5TDXK3DC7CSXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |