| Issue ID | 1236951 |
| Internal NHTSA # | 10789007 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2012 |
| File date | 06/11/15 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | I have brought the sienna into toyota on 3 separate occasions, as it was clunking when it closed. I was told there was nothing wrong with it each time, but the liftgate was clearly not aligned. Water is now coming through the top of the lift gate. I did back up into a tree, and had damage to the back quarter panel and it was repaired by a body shop. Toyota is stating that this caused the liftgate to be misaligned and that is causing the water to come through the liftgate. However, it was not until i ran the minivan through a touch free carwash and water was applied under pressure that i noticed the water coming in. My complaint is i believe that if the liftgate could be misaligned by quarter panel damage, what would happen under extreme stress of a car accident. I do believe the dealership is avoiding realigning the lift gate, but i am also concerned about the overall safety of the vehicle in the event of an accident. Also, the original tires that came on the vehicle wore very early. I replaced all 4 tires at toyota because we were taking the vehicle on a family trip. I was looking through the owners manual and noticed that the original tires were to have a 6 year warranty. |
| Vehicle Mileage at Failure | 58409 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | LAND O LAKES, FL |
| VIN pattern | 5TDYK3DC1CSXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |