| Issue ID | 1682513 |
| Internal NHTSA # | 11349260 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2012 |
| File date | 03/08/20 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Brought car in for airbag safety recall. Was told it was completed. After this received another recall mailing for the same problem. Called the toyota recall resolution team number to verify. Was told that a temporary airbag was installed and that i needed to have the good one reinstalled when they got them in. She called the dealer to set up an appointment then told me that it was taken care of and a new airbag was not needed. And stated that she was confused. And that i needed to go back to the dealer to get a written statement that the work was done. I noticed and explained that it looks like a substitute was made and the receipt says : |
| Vehicle Mileage at Failure | 61400 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | TAKOMAPARK, MD |
| VIN pattern | 5TDXK3DC3C3XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |