| Issue ID | 1404665 |
| Internal NHTSA # | 11020877 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2012 |
| File date | 22/11/16 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Tl* takata recall. The contact owns a 2012 toyota sienna. The contact received notification of nhtsa campaign numbers: 17v006000 (air bags) and 16v858000 (structure). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. Moss motors (located at 12630 motor way, moreno valley, ca) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available for nhtsa campaign number: 17v006000 (air bags). Parts distribution disconnect for nhtsa campaign number: 16v858000 (structure). Updated 10/26/17*lj the consumer stated the airbag recall was completed. Updated 11/2/2017*js |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | MORENO VALLEY, CA |
| VIN pattern | 5TDKK3DC1CSXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 01/06/12 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | TOYOTA REDLANDS |
| Dealer's telephone number | 909-793-0300 |
| Dealer's city | REDLANDS |
| Dealer's state code | CA |
| Dealer's ZIP code |