| Issue ID | 974944 |
| Internal NHTSA # | 10506045 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2011 |
| File date | 29/12/10 |
| Component | VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| Product type code | VEHICLE |
| Description of the problem | At 2400 miles. My toyota sienna start having windows problem. It is very new car. After numbers of repair. This sienna-still both passenger front and rear windows will automatically roll back down when getting to the top. And back door can not be closed completely. Especial recently. I feel this is very dangers. Because this van windows up and down it is very danger for my 2 years old baby. It may cut his hand. I do not want this terrible van anymore. This van really make me headache and worry. If this van has no problem. I will definitely not bother anybody. But in fact. This van really cause problem. And bad thing is after visited several different dealership. Problem is still happening. If toyota can fix problem. Customer has nothing to complaint. What can we do about this. I am very very disappointed with toyota quality control system. I am a very disappointed with 2 toyota dealership(clarement dealership and john elway's crown dealership)because i went to these dealership many times, what they have done is problem still existed. I am planning to try 3rd toyota dealership. This is my first toyota. And experience let my wife and i feel very bad and very headache about this kind of quality. |
| Vehicle Mileage at Failure | 2400 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ONTARIO, CA |
| VIN pattern | 5TDKA3DC7BSXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |