| Issue ID | 888943 |
| Internal NHTSA # | 10432709 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2011 |
| File date | 24/10/11 |
| Component | VEHICLE SPEED CONTROL |
| Product type code | VEHICLE |
| Description of the problem | I have loved my 2011 toyota sienna for 5-6 mos. Now. Upon backing up in my flat driveway area on 10/24/11, at a slow rate typical to backing up in a driveway, i found my van propelling very fast straight back/in reverse. This took the vehicle down over a slight hill of our yard into a large pine tree. The thick spruce tree has a huge hole/opening/damaged area and my entire back of the van is very damaged, entire rear window busted into hundreds of smaller pieces, items in the car projected onto the ground behind us. The liftgate, rear window and bumper are very caved in and damaged. I can only describe this as seconds of total confusion, speed, lack of control, shock. I'm feeling like the van is "possessed", and i will not drive it at all again. I did not witness any indicators of any accelerator issues in the 5-6 mos. I've owned it. I would be lying if i said i was positive i was still backing up or if i was in the process of preparing to brake and shift into drive to pull forward and out of my driveway. This happened so quickly for doing something at such a very slow reverse speed, that the details in that second it all changed and accelerated, i can not say for sure what specifics were being done at that very moment of drastic change in speed. I've always loved toyotas. We've had a few now. This is the last one i will buy because i just can not explain why or what occurred to make it go from single digits in reverse to very quickly speeding in reverse. I'm talking 12 yards of space where it went from normal, slow backing up to incredibly fast, then impact. I can't say if the car even stalled when it stopped. I can't recall if i shut if off. I was far more concerned about getting out and checking on my 4 year old who was luckily unharmed in her 5 point harness high back car seat. I know it sounds odd-it was more odd than anyone can imagine! *tt |
| Vehicle Mileage at Failure | 4900 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SELINSGROVE, PA |
| VIN pattern | 5TDYK3DC8BSXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |