| Issue ID | 1445724 |
| Internal NHTSA # | 11071780 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2011 |
| File date | 02/02/17 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | Fuel door hinge broke because the fuel door pin has so much tension that it broke the hinge. This caused a safety issue because the door cannot be opened from the inside if it is not closed all they way or pushed closed enough for the sensor to allow the sliding door to open. This event was reported past the 36 month warranty, but had begun before the warranty had ended. Current owners should be aware that if there are instances beginning of the door not being able to be opened, this should be an item covered under an extended warranty due to the safety issue of not being able to exit the vehicle in an emergency situation. This happened several times while parked and exiting the vehicle. There are other instances of this issue on different sienna and toyota forums. Toyota service manager confirms that it is excessive, but only resolution would be to replace cable with no guarantee it wouldn't have excessive force also. Only other resolution would be to have service bulletin issued by toyota. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SOUTHFIELD, MI |
| VIN pattern | 5TDKK3DC7BSXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |