| Issue ID | 1392644 |
| Internal NHTSA # | 11005952 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2011 |
| File date | 17/07/17 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | Nhtsa recall id: 11v560 i understand this is a recall for some sort of sticker on my vehicle. My toyota dealership said they were unable to get the sticker and i had to call toyota directly. I just got off of a 25 minute phone conversation with toyota and the result was they didn't know why the dealership couldn't handle it and they would have to contact the dealership. I asked that the sticker just be sent to me if it was just a sticker and i was unable to wait on hold any longer. Toyota said they could not continue to help me unless i stayed on hold while they talked to the dealership. I understand it is "just a sticker" as both toyota and the dealership has informed me. However, i want the recall cleared from my vehicle. I am seeking assistance in getting the sticker sent to me as required. Seems like it is a simple transaction, but toyota is not making it so. My address and information is correct with toyota under my vin. Thank you. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | OAK PARK, CA |
| VIN pattern | 5TDYK3DC4BSXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |