| Issue ID | 962944 |
| Internal NHTSA # | 10496430 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2011 |
| File date | 03/10/11 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | During the test drive and inspection of 2011 toyota sienna van the driver's side rear sliding door would close without touching the button or handle. The dealer (rep) told me that he had pressed the close button too many times and that's why it shut during the inspection of the vehicle. After taking the vehicle home the driver's rear sliding door shut on me while i was getting a small child out of a car seat-i did not touch the button or door handle. After the same thing happened 4-5 more time i took the 2011 sienna van back to the dealer and told them that i would not take the vehicle back until the problem was fixed. The dealer replaced the motors in both sliding doors. The problems has continued and after research have found that this is a common complaint regarding the sliding doors on the sienna vans. Between tire problems and door problems it's not worth the time or hassle. |
| Vehicle Mileage at Failure | 3 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MILLVILLE, MA |
| VIN pattern | 5TDKK3DC5BSXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |