| Issue ID | 910550 |
| Internal NHTSA # | 10450839 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2011 |
| File date | 03/05/11 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | Side power door does not open. Handle is used to open door during normal operation. Power slider opens about 6 inches and then sticks. A alarm sounds. Power slide motor stops door from opening. Door jumps back and forth and will not open regardless of amount of force used. Door will close if pushed shut. Problem is intermittent and has not been dealt with by dealer which has been complained about and documented throughout the last year. Dealer unable to repeat issue. Dealer has accused owner of not using handle correctly. In an emergency situation this failure could result in passengers being trapped in passenger compartment because of this hazard. This problem is documented by other owners on toyota forums and other nhtsa safety complaints. |
| Vehicle Mileage at Failure | 1700 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | NORTH BEND, OR |
| VIN pattern | 5TDYK3DCBS1XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |